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Stock Items
Items which are shown as being in stock will generally be despatched the same day, for orders received before 4.00pm Monday to Friday (excluding public holidays). The earlier cut-off time of 1.00pm applies to orders which require a pallet shipment service.

Delivery will generally be made within 1-5 working days, dependent on the location of the delivery address and the speed of delivery service selected ie. Standard (Next Day) & Express (Next Day Before 10:30am). For mainland UK, most deliveries are made next day.

Special Order Items
Special Order Items are not generally kept in stock and will be ordered from the manufacturer as required. As such, they will be subject to delivery, lead/manufacture time and stock availability restrictions. Some special order items will also be delivered directly from the manufacturer. Please contact us for more information and we will be pleased to provide an estimated availability date.

Back Order Items
Items which are shown as being on back order are current awaited from the manufacturer. Orders placed for back order lines will be held in full or in part and will be despatched once stock has been received and checked into our warehouse. Please contact us for estimated delivery dates on back order lines, or if you would like us to split an order so available items are released and not held awaiting the back order lines.

Discounted Products
Habitech offers an extensive range of discounted products at any time which offer a cost-effective means of updating your Demo facilities, supporting your Service stock or if you’re simply just looking for a bargain. Stock is categorised by 3 levels (i) Graded: (ii) B Grade and (iii) Clearance. All products listed are subject to availability while stocks last.

‘Graded’ Products are:

  • Fully tested functional products with the latest firmware and software
  • Products are in ‘as new’ condition and discounted by 10%
  • They carry the same Repair Warranty as the corresponding New product
  • They’re supplied in original packaging with full support documentation and accessories
  • They’re designated with a ‘Graded’ product code with an -A suffix
     

‘B Grade’ Products are:

  • Fully tested functional products
  • Products are refurbished and may bear minor cosmetic blemishes
  • They’re more aggressively discounted
  • They carry a limited 6 months RTB parts & labour warranty
  • They’re repackaged with full support documentation and accessories
  • They’re designated with a ‘B Grade’ product code with a -B suffix
     

‘Clearance’ Products are:

  • Fully tested functional products
  • Products might be discontinued lines, in new or refurbished condition
  • They’re aggressively discounted for immediate clearance
  • They carry a limited 3 months RTB parts & labour warranty
  • They’re repackaged with photocopied support documentation and main accessories
  • They’re designated with a ‘Clearance’ product code with a -C suffix